Privacy policy
At Angel Melbourne, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or shop with us.
1. Information We Collect
When you make a purchase, we collect the personal details you provide such as your name, billing and shipping address, and email address. When browsing our store, we also automatically receive technical information such as your IP address to help us improve your shopping experience. With your permission, we may send you updates about our store, new collections, and special offers.
2. Consent
By providing personal information to complete a transaction, arrange delivery, or return a purchase, you consent to our collection and use of that information for that specific purpose.
If we ask for your information for another reason, such as marketing, we will request your consent directly.
You may withdraw your consent at any time by contacting us at info@angel-melbourne.com
3. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
4. Shopify
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products.
Your data is stored securely in Shopify’s data systems and protected by firewalls.
If you use a direct payment gateway, Shopify encrypts your payment information in accordance with PCI-DSS standards. Your transaction data is retained only as long as necessary to complete your purchase.
For more information, please review Shopify’s Terms of Service and Privacy Policy.
5. Third-Party Services
Some third-party providers (such as payment processors) may require your information to process transactions. These providers have their own privacy policies, and we recommend reviewing them to understand how your data is handled.
Be aware that providers may operate in different jurisdictions, meaning your information may be subject to foreign laws.
Once you leave our website or are redirected to a third-party service, this Privacy Policy no longer applies.
6. Security
We take reasonable precautions and follow industry standards to protect your personal information against loss, misuse, or unauthorized access. Credit card details are encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the internet is 100% secure, we comply with all PCI-DSS requirements and apply additional safeguards.
7. Cookies
Like most websites, we use cookies to optimize your browsing experience, remember preferences, and perform analytics. Some third parties may also use cookies for advertising and analytics purposes.
You may disable cookies in your browser settings; however, this may affect site functionality.
More details about cookies used by Shopify can be found here.
8. Changes to This Policy
Angel Melbourne reserves the right to update or amend this Privacy Policy at any time. Updates will take effect immediately upon posting. Significant changes will be highlighted on this page.
If Angel Melbourne is acquired or merged with another company, your information may be transferred to the new entity to ensure continuity of service.
Contact Information
We’re here to help — please reach out using the details below.
Email: info@angel-melbourne.com
Phone: +32 479 20 45 07
Address: Ettelgemstraat 36, Jabbeke, 8490, Belgium
Our customer service team is available Monday to Sunday, 9:00 am – 5:00 pm (AEST). We typically respond within 24 hours.